Frequently Asked Questions

Can I rent a bicycle in Cancun Hotel Zone?

YES! You can rent a bike in the Cancun Hotel Zone. We are located beside 360 Surf School and the Surfin Burrito Bar. Open from 9 am to 5 pm.

How do I rent a bike in Cancun at Bike Rentals Cancun?

You can book online anytime or send us a WhatsApp message at +52 998 197 1100. Prefer in person? Visit us at Km 9.5 on Boulevard Kukulkan.

What are the rental rates for bikes in Cancun?

Our pricing is simple and transparent: 400 MXN for a Half-Day rental (1–4 hours), 600 MXN for a Full-Day rental (up to 8 hours), 900 MXN for a Two-Day rental (48 hours), 400 MXN per day for Multi-Day rentals (3–6 days), and 1,600 MXN for a Weekly Rental (7 days). All rentals include a helmet and bike lock.

What are payment options at Bike Rentals Cancun?

We accept Mexican Pesos (MXN), US Dollars (USD), Credit Card, and PayPal. Cash is preferred to avoid fees. We do not accept AmEx, Venmo, Zelle, Discover, or Apple Pay.

What are your operating hours?

You can pick up bikes between 9:00 AM and 5:00 PM daily.

Where is Bike Rentals Cancun located?

We’re at Km 9.5 on Boulevard Kukulkan in the Hotel Zone—next to Surfin Burrito Bar and 360 Surf School Cancun.

Do you provide helmets and locks?

Yes—every rental includes a helmet and bike lock at no extra charge for your safety and security.

Can I book a bike rental online?

Absolutely! The quickest option is via WhatsApp. Online booking is also available 24/7 using the “Book Now” button on our website.

Do you offer overnight or long-term rentals?

Yes—we offer long-term rentals, overnight rentals, and custom multi-day bookings. Contact us for details.

Are bike paths safe in Cancun’s Hotel Zone?

Yes—the ciclopista is a 28 km dedicated bike path that is safe, flat, and ideal for riders of all levels.

What should I bring when renting a bike?

Bring your ID, sun protection, and comfortable shoes. Everything else is included.

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